Who we are
Advanced Spine Pain Solutions is a pain management clinic located in Laredo, TX. We specialize in providing advanced treatment options for conditions such as back pain, neck pain, knee pain, and other chronic pain-related issues.
Our clients trust us with their personal and health-related information, and we take that responsibility seriously. Protecting your privacy and maintaining the confidentiality of your data is one of our top priorities.
Our website address is: https://advancedspinepainsolutions.com
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact forms
Our contact forms are used to gather information from patients in order to set up appointments, respond to inquiries, and maintain internal records. The information collected is used solely for these purposes and is not shared with third parties.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.
Analytics
We may use analytics tools to better understand how visitors interact with our website. This may include collecting anonymized information such as IP addresses, browser types, and pages visited. This information helps us improve user experience and optimize our website performance.
Who we share your data with
We do not share your data with any outside source of any kind. All data gathered and stored is for internal use only, used to provide you with the best possible care and service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve future comments automatically.
For users who register on our website (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you’ve provided. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Any contact information you provide (such as your name, phone number, or email address) is securely stored and used only for communication and scheduling purposes related to our services.
Additional information
How we protect your data
We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes secure databases, encrypted communication channels, and limited access to sensitive information by authorized personnel only.
What data breach procedures we have in place
In the event of a data breach, we will promptly investigate the incident, notify any affected individuals if required by law, and take all necessary steps to prevent further unauthorized access. This may include temporarily disabling access, updating security credentials, and reporting to relevant authorities when applicable.
What third parties we receive data from
We do not receive personal data from third parties except when necessary for operational or legal compliance purposes (for example, payment processors or analytics providers). Any third parties we work with are required to maintain data protection standards consistent with ours.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling that produces legal or significant effects for users. Any automated data processing we perform (such as basic analytics) is used solely to improve our website and services.
Industry regulatory disclosure requirements
As a healthcare provider, we comply with applicable laws and regulations regarding patient privacy and data protection, including HIPAA (Health Insurance Portability and Accountability Act). We ensure that all patient-related information is handled with the highest level of confidentiality and care.